Brand Development
CEPL will create a lasting impression for your brand and improve product sales and market share by giving it the individual attention it deserves.
We provide vast range of Technology
& Ecommerce services for you
Marketing
We use multiple platforms such as Digital Marketing, Social Media Marketing and Affiliate Marketing and Marketplace Management to get maximum visibility for your brand.
Technology
We use cutting edge technology to ensure that though we deal with huge volumes of products quality of service is never compromised.
Content
After receiving information from the Brand for its range of products CEPL’s Team highlights the USP’s of each product depending on the making it extremely easy for customers to know the right fit for them.
Customer Service
We have an in house team of trained Reps that handle customer communication and queries round the clock over the phone, email or chat ensuring 100% Satisfaction.
Supply chain & Logistics
Through our in house fulfillment centre we ensure that orders can be processed and shipped within a few hours.
Sales Force Automation
By using CRM’s and other allied tools we have automated order processing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation.
Business Intelligence
We collate information through the various platforms that we work on and create actionable insights that help us make real time decisions.
About Us
Headquartered out of Mumbai, Computer Etcetera (India) Pvt. Ltd. Is one of the pioneers in the technology field in India, CEPL is a two decade old company which has been in the business of Information Technology and creating solutions, and serving customers pan India. We have been around since the late 90’s where not only have we seen the advent of Computers into India but also seen the metamorphosis of how computers and technology have evolved from being sold offline completely to now having moved largely online with the changing customer behaviors in the last few years.
CEPL was established way back in 2001, Initially it was in the business of the sales of Computers hardware and Peripheral Products, in the recent years CEPL has evolved into E-commerce Sales and over this period of time has grown from strength to strength. Due to the experience of having successfully been in the industry for this long and understanding the various nuances of how the industry works, we are in a very strategic position of being able to understand hardware technology as well as customer behaviour so be able to offer a perfect range of choices to our customers. Through these learnings over the years, we are able to offer end-to-end eCommerce solutions following best practices and award winning level of customer service.
CEPL carefully curates brands from different Segments/Categories to be able to be able to offer a wide range of products to our customers, we partner with some of the world’s leading brands and provide successful online as well as offline solutions for these brands to reach and service their eventual customers.
All the purchases made by our customers through any of our online sales channels are also supported by SME’s ( Subject Matter Experts) that can help alleviate any doubts or concerns that a customer might have before they have to make a buying decision.
Our USP however lies in not just being a sales organization but also being committed to customer service and after sales support. We have trained teams of experts that manage product inquiries and provide resolutions within shortest possible turn around times.
Consumers
CEPL reaches out to consumers through the online space , it has over the years developed a number of its own websites that cater to specific target audiences providing an unmatched buying experience.
Business
CEPL connects with Businesses through both its Offline sales teams as well as some of its online platforms, since we understand that Businesses need that little bit extra.
Institutions
CEPL has set up specially trained teams to support Institutions to be able to make their buying decisions whether they are online or offline.
Our USP's
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20+ Years
in the Business
in the Business
World Class
Customer Service Support
Customer Service Support
In-house
Fulfillment Center
Fulfillment Center
Our Clients Feedback
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page when looking at its layout.
"The purchase experience was amazing, I had an issue with my delivery address and the team at CEPL went above and beyond to get me my order and that to it was on time. I will definitely be ordering more!"
Sharad Pandey, Patna
"The products I ordered arrived in excellent condition, they were quickly shipped, and arrived well before the advertised time , highly recommended."
Seema Nadkarni, Mumbai
"The headphones showed up earlier than expected, they sound great though I am a bit hard of hearing I like fact that you can plug the headphones into speaker. I usually never give many things 5 stars but in this case would give more if could. great job. Keep it up. Thank you !"
Kunal Trivedi, New Delhi
"I had placed an incorrect order by mistake on the website, when I called the Customer Services No and explained them what had happened they were extremely courteous and helped me make the changes to the order with zero fuss. Thank you very much for your patience and understanding "
Feroza Mehta, Jamnagar
"I have been buying from CEPL since a while now repeatedly their attention to detail and work ethic is commendable, Whether I need things for the office or work they are my first choice, the brands that they curate and work with are all world class."
Ravi Poojari, Indore
"Product was delivered 4 days earlier than committed ..excellent. Love my new purchase and the experience with CEPL!!!"